Privacy Policy
How we collect, use, and protect your personal information.
Last updated: January 2026
Introduction
Lifescale ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide to us when you:
- Use our contact form (name and email address)
- Send us an enquiry via email
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website address
- IP address (anonymised where possible)
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and communications
- Improve our website and user experience
- Analyse website usage patterns
- Ensure the security of our website
Cookies
Our website uses only essential cookies required for basic site functionality. These cookies are necessary for the website to operate properly and do not collect personal information for marketing purposes. For more information, please see our Cookie Policy.
Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information only in the following circumstances:
- When required by law or to respond to legal process
- To protect our rights, property, or safety
- With service providers who assist in operating our website (subject to confidentiality agreements)
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
Your Rights
Under applicable data protection laws, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing
- Data portability
To exercise any of these rights, please contact us using the details provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Lifescale
27 Hawthorn Close
Leeds LS8 4QJ
United Kingdom
Email: [email protected]
Phone: +44 78 59 42 61 08